APPENDIX 2

FREQUENTLY ASKED QUESTIONS(續)

11. What do I do after I am authorized to produce Disney-branded products?

? Continue to work with the Facility to help ensure proper working conditions are maintained, resolve any issues promptly and arrange follow-up ILS Audits as required by the ILS Program.

? Disney recognizes that even though a Facility meets the MCS, working conditions in that Facility may not be in full compliance with the Code. Therefore, you as a Licensee/Vendor are responsible for working with Facilities to encourage continuous improvement of all working conditions in any Facility producing Disney-branded products.

? Advise Disney of any changes to your Facility list.

12. What is verification and why is my Facility pending it?

? Verification is a process Disney utilizes to determine the most accurate Facility information. Disney contacts the Facility as listed on the FAMA Application in order to confirm the accuracy of Facility information, including address, phone numbers, and legal business name.

? Please ensure that your Facility contacts/management understand that they will be contacted and that they will need to respond to Disney’s verification questions in order for them to produce your Disney-branded products.

? A signed FAMA cannot be issued until after the Facility has been verified and its ILS Audit Report (where required) has been evaluated by Disney.

13. Who receives notification that a Facility is no longer eligible to produce

Disney-branded products?

If a Facility becomes ineligible to produce Disney branded products, any active Licensee or Vendor who has ever used that Facility to produce Disney-branded products (whether or not the Facility is currently producing Disney-branded products) will receive a Facility Loss of Production Authorization Letter. This letter is sent to ensure that you are fully aware of the Facility’s current status with Disney, whether you are producing in the Facility at present or have produced there in the past.

14. I conduct business with multiple Disney business units. How does this impact the

FAMA process?

Each signed FAMA relates to a specific agreement or purchase order with a Disney business unit and to a specific authorized product. If you currently have agreements or purchase orders with multiple business units, you must submit separate FAMA Applications for each business unit. For example, if you currently conduct business with Disney Consumer Products and Theme Parks and Resorts, you must submit separate FAMA Applications referencing the specific agreements or purchase orders and authorized product. You will then receive separate signed FAMAs authorizing the production referenced in the related FAMA Application. Remember, a Facility cannot be used to produce Disney branded products unless a signed FAMA referencing the related agreement or purchase order and authorized product is received prior to production. You may not use a signed FAMA relatedto one FAMA Application to commence production of product covered by any other FAMA Application (doing so will result in the product being unauthorized and produced in violation of ILS Program requirements).